I've always found pen kits direct to be prompt and curtourous. very knowledgeable willing to help me achieve my aims the website functions faultlessly cantains more than adequate usefull info about the items on show and for sale. pictures are second to none in clarity and quality so i'm extremely happy to be a customer of thiers. postal service also quick and faultless. use them if you want quality products from a quality supplier.you will not regret it.